FAQ | CLIENTS
where are you located?
Del Mar Photographics located in the heart of San Diego, serving the county and the world at large.
where will we shoot?
With the exception of newborns, all appointments take place on location. We have several go-to spots in San Diego to suggest for you, or we can shoot at a location of your choice, including your home or business. Anything and anywhere is a possibility.
what time of day do you shoot?
On location sessions are scheduled about 2 hours before sunset. This can be as early as 3pm for a start time in the winter, and as late as 6:30pm for a start time in the summer. If we’re shooting in your home, business or in the Studio, times are more flexible and are discussed during the booking process.
how long is the session?
On location child and family sessions usually last between 1 and 2 hours, depending on the season, the amount of children in the family, the location, total wardrobe changes, and various other factors. We don’t put a fixed time frame on your session, rather we shoot until the job is done and your child or family is captured in the way in which you have imagined. Studio newborn sessions will take at least 1.5 hours and often up to 3 hours, for mother to soothe, feed, and comfort baby.
do you help us plan for our session?
Prior to your session we will spend some time on the phone and/or via email discussing what you want to get out of our time together. We will plan the clothing together and select a location you feel is best for the personality and mood of you and/or your family. To get an idea of clothing that we suggest for children and families, please visit our pin board on Pinterest – titled What to Wear– for lots of ideas and suggestions for shopping/preparation for your appointment.
what is included with my session fee?
Your session fee includes pre session consultations via phone and/or email to plan and prepare for your appointment with regard to wardrobe, location, theme, etc. The session fee also includes travel time, post processing of all session images and viewing session.
what does your average client typically spend?
Most clients spend anywhere between $500-$2500, which includes the session fee, prints, digital negatives and various Studio products.
are prints or digital negatives included in my session fee?
Studio prints, digital files, and all custom products are not included in your session fee. Portrait Collections begin at $350, Digital Collections begin at $500, and a la carte studio prints begin at $55.
how long does it take to get my order?
Orders typically take 4-6 weeks to deliver as all images are hand retouched. Reorders take 2 weeks to deliver. RUSH orders are available.
we want to book a session, now what?
You can complete the Session Inquiry form – email us at, email@example.com or call 858-461-9909, we will get back to you as soon as possible – usually within 24 hours (Monday-Friday).
what forms of payment do you accept?
We accept all major credit/debit cards, as well as personal checks and US currency.